Interview with Calvin Tilley of Austeam Appliances:
Q. How long have you been involved in the steam cleaner industry?
R. In March 1999 I took on the North Queensland distributorship for Myjen Appliances, selling Myjen and Karcher units. Since then I moved to Sydney and now both import and distribute for quite a number of brands.
Q. What is your area of distribution?
R. Austeam Appliances have distributors based in a number of states and we distribute Australia wide. If Australia Post delivers, so will we.
Q. What are the most important features you look for when choosing appliances for your range?
R. The most important features are generally the ones that the clients never see, the internal components, their accessabilty to technicians and their quality. We don't sell throw away appliances, we expect them to last for years and if something should go wrong we would like to know that it can be easily repaired with readily available components.
Q. What is your favourite application for a steam cleaner?
R. Nothing beats the look on peoples faces when I demonstrate cleaning the grout on floor tiles, especially in the kitchen. The tiles and grout come up looking like new. But I must warn your readers, if an obligation free demonstrator comes to your home and cleans a tile right in the middle of your kitchen floor, you are either going to have to buy a steam cleaner to make the rest of your floor match, or work out how to replace the years of built up grime that the cleaner removed.
